Shipping policy

Shipping Policy

Last Updated: February 7, 2026

Thank you for shopping at Zanza. We are committed to delivering your order accurately, in good condition, and always on time.

1. Shipping Coverage

We currently ship to addresses within India.

  • Optional: [If you ship internationally, list the specific countries or regions here].

  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

2. Processing Time

All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • In the event of high order volumes (festive seasons), shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Zanza is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at [contact.zanzaa@gmail.com] within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.

Delivery Process Overview

Order Placed → Processing (Quality Check & Packing) → Handed to Courier → Out for Delivery → Delivered